Your privacy is very important to us. Accordingly, we have developed this Policy for you to understand how we collect, use, communicate and disclose and make use of personal information.
We undertake to collect personal information about you in a fair and lawful way.
We may collect personal information:
- directly from you
- from other persons acting on your behalf
- from publicly available sources
We only collect personal information where it is reasonably necessary for, or directly related to, our functions and activities. These include but are not limited to:
- Maintaining an accurate CRM (Customer Relationship Management) database
- Notifying you of updates and offers
- Publishing blogs, newsletters and other written material
- Holding internal and external events
- Conducting and measuring customer satisfaction using various surveys, assessments and other data collection tools
- Providing advice and consulting to clients in relation to employees, contractors, potential employees and other service providers
- Providing you with a personalised website experience
Use and disclosure
We only use personal information for the purposes for which we collected it – purposes that relate to one of our functions or activities.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other website or if others have copied or saved this information.
Protecting your privacy
Protecting your personal information is important to us.
We safeguard your privacy and the security of your personal information by taking steps to protect the information we hold about you, from loss, unauthorised access, use, modification or disclosure and against other misuse.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
When personal information that we collect is no longer required, we destroy or delete it in a secure manner.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites.
You can generally access the personal information that we hold about you and ask us to correct the personal information we hold about you.
Disclosure of your information
We do not and will not sell or deal in Personal Data or any customer information.
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of pulsesoftware.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.